Privacy Policy

Effective date: November 7, 2026

High Power Inc. (“High Power,” “we,” “us,” or “our”) operates www.high-power.com. This Privacy Policy explains how information is handled when you visit our website or contact us through it about our technology, networking, electrical, EV charging, and standby generator services.

Information you provide

When you use our contact form, email us, or call us, you may provide your name, email address, telephone number, service location, and details of your question or project. Our website contact form asks for a name, email address, subject, and message; a telephone number is optional.

Please share only information relevant to your enquiry. Do not include passwords, payment-card details, Social Security numbers, or other sensitive personal information in the website contact form.

Information collected when you visit

Website hosting and security systems can record technical information such as your IP address, browser and device type, pages requested, referring page, and the date and time of a visit. This information helps operate the website, diagnose problems, and protect against misuse.

How information is used

We use the information you provide to respond to questions, discuss service requirements, prepare estimates, arrange requested work, and communicate about your enquiry or service. Relevant records may also be used to administer our business, resolve disputes, and meet applicable recordkeeping requirements.

Service providers and other disclosures

Information relevant to these purposes may be handled by providers supporting our website hosting, email delivery, communications, and business systems. Contact-form messages are sent to our business email so we can respond. We may also disclose information when required by law, to respond to lawful requests, to protect people or our rights, or at your direction.

Cookies and third-party website resources

WordPress and related website services may use cookies or similar browser storage for technical functions, security, or preferences. You can manage or delete cookies through your browser settings; blocking them may affect some website functions.

Some pages load fonts or map resources from Google. When your browser requests those resources, Google can receive technical information such as your IP address and browser details. Those services are governed by Google’s Privacy Policy. Links to maps, manufacturers, utility companies, or other external websites take you to services with their own privacy practices.

Keeping and protecting information

Information may be retained in enquiry correspondence, service records, technical logs, and backups for the purposes described in this policy, including operational and applicable recordkeeping needs. Retention depends on the type of information and the reason it is held; we do not promise a single deletion period for all records.

No website, email system, or method of transmission is completely secure. Please contact us by telephone if you need to discuss how to provide sensitive information for a service.

Your choices and requests

You can choose not to submit a contact form and can contact us by telephone instead. To ask about information you have provided, request a correction, or request deletion, use the contact details below. We may need to verify your identity and may retain information needed for services, recordkeeping, legal obligations, or legitimate business purposes. We will consider requests in accordance with applicable requirements.

Children’s information

Our website is intended for people seeking home or business services and is not directed to children under 13. If you believe a child has provided personal information through the website, please contact us so we can review and address it.

Changes to this policy

We may update this policy to reflect changes to the website or information practices. The effective date above identifies the current version. Any updated policy will be published on this page.

Contact High Power Inc.

For privacy questions or requests, contact:

High Power Inc.
8457 South Pulaski Road
Chicago, IL 60652
Email: maher@high-power.com
Telephone: (773) 581-7650